I think , I don’t have to explain The Regional Manager that Today is 18-10-2009, and again club-mahindra has missed their promissed date, just to keep their Name right on top of the list of Worst Services Providers.

Jayesh Rao
Membership no.: 146209
Member ID.: 1408358

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Copy of the mail sent by the Regional Manager, on 29.09.2009

On Tue, 29 Sep 2009 13:30:40 +0530 wrote
Dear Mr.Rao
Greetings from Club Mahindra !

In continuation to our discussion today morning,regret this inadvertent delay and with this email we would like to confirm that your refund cheque will be released and sent to you on or before 15th October 2009

Thank you for being patient as I sincerely wish there was something we could do to keep you back as our member and as discussed at some point down the line you would relook at us as your holiday company of first choice.

Badrikant
Regional Manager -Member Relations
Mahindra Holidays & Resorts India Ltd

Happy to hear that you are an ‘external consultant’ on their social media strategies. If it had been their holiday packaging instead of media strategy, I would have withdrawn from my membership there