I feel bad for Aircel. Today, I initiated efforts to cut ties with it after being a customer for over 18 years.
I’ve been a loyal customer and stuck with them through thick and thin. There have been sporadic outages but overall their service was decent. Not great but decent.
As a professional speaker, Aircel has been my client and I have had opportunities to speak at their HQ and got to meet their top brass. They are nice people and I can only imagine what a tough time they would be going through right now.
I would have stuck on had the connectivity not been this bad. It started to affect my business and that cannot be tolerated.
However, getting out of Aircel is proving to be a lot tougher than I thought. To port successfully, I need to pay this month’s bill but the payment link is not working. I heard from other Aircel customers that they are not approving the porting from their side. Here’s hoping a smooth transition.