One Must Respect Competing Views

I really don’t know what to  single out as a big mistake or failure. I think for me, personally,  its always about trying to understand other people’s views. You know when something sounds strange the customers really get deeper into the feedback and have lots of competing views about how the world evolves. Understanding that your view is just one opinion among many and is as such not important is a very vital lesson.

Ilkka Raiskinen is Senior Vice President for Context, Advertising, and Emerging Markets in Nokia’s Services & Software business unit.
Before assuming this role, which took effect from 1 January 2008, he was Senior Vice President for Multimedia Experiences, where he led the unit that was responsible for planning, creating and implementing consumer driven experiences. The key experience areas are mobile photography and video, mobile music, mobile computing, digital home, Internet, mobile TV, media to-go and games.Raiskinen joined Nokia in 1994, and held various positions including Senior Vice President, Entertainment & Media Business Unit, Vice President, Business Development, Europe, and Business Development Manager. Ilkka Raiskinen has been working in the area of mobile services since early 1990’s.Raiskinen earned his Master of Science in Engineering from the Helsinki University of Technology.

http://www.kiruba.com/mistake/files/2009/08/helcarishibiggestmistake.mp3