Harish Murali

August 7, 2009

The Day I Almost Hired a Terrorist

Paul Taylor, president of Environmental Solutions & Services, Inc., Urbana, Ill., can relate. “Since starting our business in 1995, my biggest mistakes have always involved hiring […]
August 7, 2009

To Grout or or Not to Grout

Unfortunately, sometimes mistakes come with costly consequences. That’s why Bill Friske, CBSE, president, Friske Building Maintenance Co. (FBMC), Livonia, Mich., does not hesitate to tell this […]
August 7, 2009

I Let My Ego Get in the Way

Paul Greenland, president of Aetna Building Maintenance in Columbus, Ohio, believes his biggest mistake was letting his ego get in the way of servicing a frustrating […]

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