I cleared the ITIL Certification* Exam.
Phew! That’s a relief. I still get that strange knot in my tummy the night before the exams. The pressure is even more because the company pays the exam fee ( which is a heafty Rs.8000) and you don’t want to let ’em down. Glad to put it behind me.
* ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. ITIL provides a cohesive set of best practice processes, supported by the British Standards Institution’s Standard for IT Service Management (BS15000).